Last updated: 20 March 2026

ShokaConnect Privacy Policy

ShokaConnect respects your privacy and is committed to protecting personal and business information. This Privacy Policy explains how we collect, use, and protect data on our platform in compliance with the Protection of Personal Information Act (POPIA) and other applicable data protection laws.

1. Data Collection

We may collect the following information:

a) Personal Data

  • Names of company representatives
  • Email addresses
  • Contact numbers
  • Login credentials

b) Company Data

  • Company name and registration details
  • Business location and industry
  • Services offered and portfolio
  • Verification documentation

c) Usage Data

  • IP addresses, device information, browser type
  • Platform activity, such as project creation, proposals, and ratings

2. Purpose of Data Use

We use data to:

  • Verify companies and maintain a trusted directory
  • Enable project and proposal functionality
  • Facilitate communication between companies
  • Improve platform security and functionality
  • Send platform updates and notifications

We do not sell personal or company data to third parties.

3. Sharing Data

We may share your information:

  • With other users as part of project or proposal interactions
  • With service providers assisting us in platform operations
  • If required by law or legal process

We ensure all third-party providers are compliant with POPIA and data protection laws.

4. Data Security

We implement reasonable technical and organisational measures to protect your data, including:

  • Encryption of sensitive data
  • Secure login and authentication
  • Restricted access to personal and company information

However, no system is 100% secure. Users must also maintain secure passwords and accounts.

5. Data Retention

We retain personal and company data only as long as necessary to operate and improve the platform, comply with legal obligations, and resolve disputes. Users may request deletion of their personal data, subject to compliance with POPIA and business record obligations.

6. User Rights

Under POPIA and other data protection laws, users have the right to:

  • Access personal data
  • Correct inaccurate data
  • Request deletion where legally permissible
  • Withdraw consent to communications

Requests can be sent to support@shokaconnect.com.

7. Cookies and Tracking

ShokaConnect may use cookies and similar technologies to improve user experience, track usage patterns for analytics, and maintain login sessions. Users can adjust browser settings to manage cookies.

8. POPIA Compliance

ShokaConnect is committed to complying with the Protection of Personal Information Act (POPIA) of South Africa. We process personal information lawfully, fairly, and transparently, and only for specified, explicit, and legitimate purposes. We maintain the quality, accuracy, and integrity of personal information and implement appropriate security measures.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on the platform. Continued use constitutes acceptance of the updated policy.

10. Contact Information

For privacy questions or data subject requests:

ShokaConnect

Email: support@shokaconnect.com